First published on 10 March 2020

We are sorry for the inconvenience this situation causes you and do our best to minimize the effects to you.

The following flights are cancelled from 1-30 April:

• Flights AY289/290, AY643, AY645 and AY647 to/from Jyväskylä
• Flights AY419/420, AY643, AY645 and AY647 to/from Kajaani
• Flights AY399/400, AY630 and AY631/632 to/from Kokkola
• Flights AY630, AY631 and AY632 to/from Kemi

The following flights are cancelled from 29 March to 30 April:

• Flights AY1771/1772 to/from Bologna
• Flights AY1841/1842 to/from Split
• Flights AY1451/1452 and AY1453/1454 to/from Stuttgart
• Flights AY1781/1782 to/from Venice
• Flights AY861/862 and AY867/868 to/from Gothenburg
• Flights AY961/962 and AY965/966 to/from Copenhagen
• Flights AY833/AY834 and AY841/842 to/from Stockholm Bromma
• Flights AY821/822 and AY825/826 to/from Stockholm Arlanda
• Flights AY719/720 to/from Moscow
• Flights AY1027/1028 to/from Tallinn
• Flights AY1659/1660 to/from Barcelona
• Flights AY1421/1424 to/from Hamburg
• Flights AY1437/AY1438 to/from Berlin
• Flights AY1141/1142 to/from Warsaw
• Flights AY1543/1544 to/from Brussels
• Flights AY311/312 and AY317/318 to/from Vaasa
• Flights AY451/452, AY454 and AY455/456 to/from Oulu
• Flights AY341/342 and AY347/348 to/from Joensuu
• Flights AY363/364, AY375, AY378 and AY380 to/from Kuopio
• Flights AY633 and AY649 to/from Turku and Mariehamn*
• Flights AY1767/1768 to/from Rome
• Flights AY917/918 to/from Oslo
• Flights AY887/888 to/from Umeå

*Will be replaced with flights AY7119/7120 Helsinki-Mariehamn-Stockholm Bromma

In addition, some individual cancellations are possible, and there will also be some aircraft changes. We will fly to St Petersburg and to Vilnius with ATR aircraft instead of Embraer 190 aircraft in April. Flights that were scheduled to be operated with A350 aircraft to Brussels and London Heathrow will be operated with A321 aircraft in April.

If you have a booking on any of the disrupted flights, we’ll contact you personally via SMS and/or e-mail. Please go to Manage booking and check that we have your current contact information, so that we can reach you in a case of disruption. Please note that cancelling flights and sending messages happens gradually and takes some time.

A. You can choose from the following options, if your flight to/from Jyväskylä, Kajaani, Kokkola, Kemi, Stuttgart or Umeå is cancelled

1. You can postpone your travel until 30 November, 2020 with no extra cost by contacting our customer service.
2. You can apply for full refund for your unused flight ticket.
3. We do our best to re-route to your destination with other Finnair flights. Please note that availability of alternative flights is very limited at the moment. 

B. For other cancelled flights, your options are

1. We do our best to re-route you to your destination as soon as possible. As availability of alternative flights is limited, re-routing may take time. Thank you for your patience. After we’ve re-routed your journey, you can find your updated travel plan and other possible flight options via Manage booking. If you wish to make changes to your re-routing and choose a later date for your travel, if there is availability, please contact Finnair Customer Service or your travel agency.
2. You can postpone your travel until 30 November, 2020 with no extra cost by contacting our customer service.
3. You can apply for full refund for your unused flight ticket.

For further information, please contact our customer service. We are at your service also on Twitter @FinnairHelps, in our Facebook pages and via chat on finnair.com. We are sorry that our customer service is currently congested.

You can check your passenger rights here.