Informazioni sul volo
Flights to Innsbruck on 21 and 28 March and to Ho Chi Minh city on 25 March cancelled
Ministry of Foreign Affairs in Finland has updated their travel advice and advises to avoid unnecessary travel in the Tirol region in Austria due to the coronavirus situation. The authorities in Vietnam have changed the visa requirements and Finnish citizens can’t temporarily travel to Vietnam without a visa.
First published on 11 March 2020
We will cancel our flights to/from Innsbruck on 21 and 28 March and flights to/from Ho Chi Minh City on 25 March. However, we will fly to Ho Chi Minh City on 11 and 18 March, and customers need to have a visa to enter Vietnam. We are sorry for the inconvenience these changes may cause you. We follow the situation closely and will update any new information on this page.
The cancelled flights are:
- Flights AY1491/AY1492 and AY1493/AY1494 to/from Innsbruck on 21 and 28 March
- Flights AY161/AY162 to/from Ho Chi Minh City on 25 March
If you have a booking on any of the disrupted flights, we’ll contact you personally via SMS and/or e-mail. Please go to Manage booking and check that we have your current contact information so that we can reach you in a case of disruption.
You can choose from the following options if your flight is cancelled:
- You can apply for a refund for the unused part of your flight ticket and the purchased travel extras.
- We do our best to re-route to your destination with other Finnair flights. Please note that availability of alternative flights is very limited at the moment.
Please contact Finnair Customer Service or your travel agency, if you have any questions. We are at your service also on Twitter @FinnairHelps, on our Facebook pages and via chat on finnair.com. We are sorry that our customer service is congested.
You can check your passenger rights here.