Finnair and the Finnish Air Line Pilots' Association SLL have agreed to suspend the pilots’ standby and overtime ban for Christmas time to support smooth travel during the holiday season. When the ban on standby and overtime is not in force, the risk of flight cancellations is significantly reduced.

The standby ban is on break from 20 December 2024 to 5 January 2025. The overtime ban will be on break from 20 December 2024 to 1 January 2025.

These industrial actions are related to the ongoing collective labour agreement negotiations between Service Sector Employers Palta and the SLL.

We are monitoring the situation closely and will update this page with new information. We do everything we can to ensure that important trips during the holiday season can be carried out as planned.

How do I know if my flight changes?

If there are any changes to your journey, we will contact you personally via SMS and/or email. Please go to Manage booking and check that we have your current contact information. You can find your flight details in  Manage booking  and Finnair app.

Contacting our customer service

If you booked your trip through a travel agent or tour operator, please contact them regarding your flight. If you booked your ticket through Finnair, our customer service is working hard to help you. You can also contact us via chat on our website or in the Finnair app. We are sorry that our customer service may be congested.

You can check your passenger rights here.