Tarmac delay plan

Finnair contingency plan for lengthy tarmac delays at US airports

For international flights covered by this plan that depart from or arrive at a U.S. airport, Finnair will not permit an aircraft to remain on the tarmac at a U.S. airport for more than four hours before allowing passengers to deplane, unless: (i) The pilot-in-command determines there is a safety-related or security-related reason why the aircraft cannot leave its position on the tarmac to deplane passengers; or (ii) Air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations.
For all flights covered by this plan, Finnair will provide adequate food and potable water no later than two hours after the aircraft leaves the gate (in the case of departure) or touches down (in the case of arrival) if the aircraft remains on the tarmac, unless the pilot-in-command determines that safety or security considerations preclude such service.
For all flights covered by this plan, Finnair will provide operable lavatory facilities, as well as adequate medical attention if needed, while the aircraft remains on the tarmac.
For all flights covered by this plan, Finnair will notify passengers regarding the status of the delay every 30 minutes while the aircraft is delayed, including the reasons for the tarmac delay, if known.
For all flights covered by this plan, Finnair will notify passengers on the delayed flight beginning 30 minutes after the scheduled departure time (including any revised departure time that passengers were notified about before boarding), and every 30 minutes thereafter that they have the opportunity to deplane from an aircraft that is at the gate or another disembarkation area with the door open, if the opportunity to deplane actually exists.
Finnair has sufficient resources to implement this Plan.
Finnair has coordinated this plan with airport authorities (including terminal facility operators where applicable) at each U.S. airport we serve, as well as our regular U.S. diversion airports.
Finnair has coordinated this plan with U.S. Customs and Border Protection (CBP) at each U.S. airport we serve, including diversion airports.
Finnair has coordinated this plan with the Transportation Security Administration (TSA) at each U.S. airport we serve, including diversion airports.

Finnair emergency response plan for unexpected long tarmac delays at Chinese airports

For international flights covered by this plan that depart from or arrive at a Chinese airport, Finnair will not permit an aircraft to remain on the tarmac at a Chinese airport for more than three hours before allowing passengers to deplane, unless: (i) The pilot-in-command determines there is a safety-related or security-related reason why the aircraft cannot leave its position on the tarmac to deplane passengers; or (ii) Air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations.
For all flights covered by this plan, Finnair will provide adequate food and potable water no later than two hours after the aircraft leaves the gate (in the case of departure) or touches down (in the case of arrival) if the aircraft remains on the tarmac, unless the pilot-in-command determines that safety or security considerations preclude such service.
For all flights covered by this plan Finnair will provide operable lavatory facilities, as well as adequate medical attention if needed, while the aircraft remains on the tarmac.
For all flights covered by this plan, Finnair will provide assurances that passengers on the delayed flight will receive notifications regarding the status of the delay every 30 minutes while the aircraft is delayed, including the reasons for the tarmac delay, if known.
For all flights cover by this plan, Finnair provides assurances that the passengers on the delayed flight will be notified beginning 30 minutes after scheduled departure time (including any revised departure time that passengers were notified about before boarding).
Finnair provides assurances that it has sufficient resources to implement this Plan.
Finnair has coordinated this plan with airport authorities (including terminal facility operators where applicable) at each Chinese airport we serve, as well as its regular Chinese diversion airports.
For all flights covered by this plan, Finnair provides assurances that this plan has been coordinated with Chinese immigration, customs, security at each Chinese airport, that is regularly used for that carrier’s international flights, including diversion airports.

Finnair contingency plan for lengthy tarmac delays at Korean airports

In the event of a lengthy on-board ground delay, Finnair will make sure to provide following services to the passengers
We will not delay in the moving area exceeding 4 hours for international transportation with the customer onboard the aircraft. However, if the captain thinks there is a safety or security reason, such as weather conditions or instructions from the government agency, which may force the aircraft to move into the moving area of the aircraft, or return to the boarding gate or passengers except where it may cause serious disruption to the operation of the airport.
We will provide adequate food and potable water no later than two hours after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an arrival) if the aircraft remains on the tarmac unless the pilot-in-command determines that safety or security considerations preclude such service.
We will make sure to notify the passengers on the delayed flight of the status of the delay every 30 minutes including the reasons for the tarmac delay if known.
We will take steps to ensure sufficient resources are available to implement tarmac delay contingency plan, when necessary.

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