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Several bags was left behind at Helsinki Airport.

Impacts of the global information system issues on Finnair flights

Border control will be reintroduced at Italy's internal borders on 5-18 June 2024 due to the G7 summit in Italy.

The ground handling staff walkout has an effect on our flights 06 May 2024.

Finnair will suspend its daily flights to Tartu, Estonia, from April 29 to June 1, 2024.

Finnair flights are disrupted due to heavy snowfall and challenging weather conditions at Helsinki Airport on 23 April 2024. 

We do our best to minimize the impact of the political strike on your travel plans.

Finnair has updated its traffic plan for the summer season on 31 March – 29 October 2024. See the instructions here if your travel plans are affected due to changes.

Finnair will cancel about 550 flights on 1–2 February 2024 due to the political strike, which significantly impacts Helsinki Airport’s and Finnair’s operations.

Please be aware of an ongoing phishing email scam using Finnair branding.

Finnair flights are disrupted due to weather challenges in Helsinki on 22 - 23 December 2023.

Airline DAT LT operates some Finnair flights from 1 December 2023 to 6 January 2024.

We operate all Finnair flights normally despite the strikes of the Central Organisation of Finnish Trade Unions.  

 A pre-announced walkout is expected to cause congestion in the security control at Helsinki Airport on 5 October 2023.

Several Finnair flights were disrupted on 19–20 September 2023 due to walkout.

Finnair’s new service provider for lost and found property services is Excess Baggage Company as of 12 September 2023.

The wildfires in Rhodes, Greece have been brought under control, and we continue to operate our flights to/from Rhodes normally. 

Border control will be reintroduced at Finland's internal borders on 08 – 15 July 2023 due to the high-level visit.

Finnair has updated its traffic plan for the summer season on 26 March – 28 October 2023. See the instructions here if your travel plans are affected due to changes.

With our digital tool, you can check your coronavirus certificates already before your journey.

Our customer service phonelines were out of service on 10 June 2023. Our phonelines are now working normally again. We are very sorry for the inconvenience the situation might have caused you. 

Finnair has updated its traffic plan for 29 October 2023 – 30 March 2024. See the instructions here if your travel plans are affected due to changes.

Finnair replaces Turku and Tampere routes with bus connections starting May 1, 2023. We are sorry for the inconvenience this change may cause you.

Several countries will collect travel-related information regarding your journey already before you begin your travel.

Wearing a mask on our flights is optional, unless it is required by the authorities of your destination or origin country or the operating airline of your flight.

Due to capacity restrictions set by Amsterdam Airport, Finnair is unfortunately forced to reduce seats on its Amsterdam-Helsinki flights between 26 March - 14 May 2023.

A planned Air Traffic Control strike is announced in France 6 March - 10 March 2023. Finnair is not a negotiating party in the dispute.

We will replace the morning and midnight flights to/from Turku and Tampere temporarily with a bus connection in January – April 2023. 

There are delays in baggage handling at European airports due to the challenging winter weather conditions and other disruptions. We will deliver your baggage to you as soon as possible.

The Transport Worker’s Union in Finland has issued a strike warning regarding Finnair’s cabin crew between 3 p.m. 20 November and 3 p.m. 21 November 2022 at Helsinki Airport.

Finnair has updated its traffic plan for 30 October 2022 – 25 March 2023. See the instructions here if your travel plans are affected due to changes.

The Qatar authorities have introduced restrictions for entering Qatar during the FIFA World Cup in Doha on 20 November - 18 December 2022.

We currently have delays in the refund handling due to a higher than normally volume of refund applications.

Due to capacity restrictions set by London Heathrow Airport, Finnair is unfortunately forced to reduce seats on its London-Helsinki flights on 15 July - 29 October 2022.

To carry a pet in the hold on intercontinental flights is limited.

Finland has opened for travel from the EU and Schengen countries. Travel from outside of the EU and Schengen area remains restricted until 30 June 2022. Entry requirements to Finland in this travel update article are valid between 15 February to 30 June 2022.

Travel restrictions in this travel update are valid between 15 February to 30 June 2022.

Helsinki Airport is the ideal place to start and finish your journey. All flights depart from and arrive in one terminal.

Finnair leases an A320 aircraft from DAT LT from 20 June to 29 October 2022.

We have introduced a new payment device onboard our flights to offer you new payment method options. Due to the change process of the devices, we may experience occasional disruptions with onboard payments.

We have updated our traffic plan for summer 2022, as the closure of the Russian airspace impacts our Asian traffic. See the instructions here if your travel plans are affected due to changes.

Finnair will return to normal ticket rules for bookings made as of 1 June 2022. It is finally easier to hold on to your travel plans, as the coronavirus pandemic has moved to a new phase with a high vaccination coverage and travel restrictions being removed across countries.

Our phone services at Customer care have a technical issue and most of the lines are not available at the moment.

The strike which was announced to start on 22 February has been cancelled.

As the coronavirus pandemic still affects air travel and flight demands globally, we have reviewed our traffic plan for winter 2021 - 2022. See the instructions here if you have a flight between September 2021 and March 2022.

Travelling from Finland to India is allowed with certain conditions.

Delays in handling both departing and arriving baggage at Helsinki Airport continue during January. We deliver your baggage to you as soon as possible but unfortunately it currently takes longer than normally and can take some days.

The Singapore authorities have introduced requirements for customers travelling to Singapore.

Please note that travel restrictions are subject to change on a short notice. As a traveller you are always responsible for ensuring that you fulfil the requirements of your final destination and possible transit country.

The Transport Worker’s Union in Finland has issued a strike warning regarding Finnair’s cabin crew. We have not cancelled flights due to the strike warning.

The Omicron variant as well as the normal flu season are causing increased sickness absences in Finnair and in the teams of our partners.

Forecasted heavy snowfall is expected to cause limitations to traffic and slow down other operations at Helsinki Airport on 29-31 January 2022.

Since the spread of the coronavirus, we know your travel plans can change anytime. To offer more flexibility to change bookings in these unprecedented times, we have updated our ticket change policy.

We have suspended operations in Afghanistan airspace for the time being.

Icy rain and slippery weather conditions are expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 10 and 11 December 2021.

Helsinki Airport’s traffic arrangements to change on 2 March 2021

Finnair trials a digital IATA Travel Pass to make your future travel smoother. If you start your journey from Helsinki and your final destination is London Heathrow or vice versa, you may participate in our trial.

Our phone services at Customer care have a technical issue and most of the lines are not available at the moment

Due to the coronavirus pandemic and related travel restrictions, we are revising our traffic plan regularly.

As the coronavirus pandemic still affects air travel significantly, we have reviewed our traffic plan for spring and summer. See the instructions if you have a booking between April and August 2021.

During the Easter season, the number of customers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time.

We have gathered here some useful information for when you are travelling within Finland.

Winter weather conditions may cause limitations to traffic and slow down other operations at Helsinki Airport on 12-14 January.

We have now handled almost all refund requests that have been sent to us between January and September 2020. We are still working on some requests from this time period.

The Brexit transition period will come to an end on 31 December 2020 and Brexit rules come into effect from 1 January 2021.

Restrictions set by The Finnish authority Traficom are extended until 24 January 2021. We will suspend our flights from the UK and Ireland to Finland temporarily from 21 December 2020 to 24 January 2021 due to the rapidly changed coronavirus situation in the UK and and Ireland.

During the Christmas time the number of customers at Helsinki Airport and on our flights increases.

As the coronavirus pandemic still affects air travel and travel restrictions significantly, we have adjusted our traffic plan. See the instructions if you have a booking for 1 July 2020 onwards.

We operate with different aircraft types to our domestic and Scandinavian destinations.

We will suspend our flights between Helsinki and Nanjing in China temporarily from 20 November 2020 onwards due to the policy regarding the threshold for coronavirus cases detected following a 2-week quarantine after entry to China.

Berlin’s new airport Berlin Brandenburg will open on 31st of October 2020. We will start operating all our Berlin flights to/from Berlin Brandenburg Airport terminal 1 from 8th of November 2020 onwards. Until 7th of November all our flights to/from Berlin will depart from and arrive at Tegel Airport, which then will be closed permanently.

As the coronavirus pandemic still affects air travel and travel restrictions significantly, we have adjusted our traffic plan. See the instructions if you have a booking for 1 July 2020 onwards.

Some controls and restrictions continue in Finland.

We currently have delays in the refund handling due to a high volume or coronavirus related refund applications. We are very sorry for the inconvenience this may cause you and are working hard to shorten the handling time. 

Air travel will gradually start to recover as travel restrictions lifted. We want to ensure that you feel safe and comfortable when travelling with us. Read on to see the changes we introduced for your safety during your travels.

Our goal is to ensure safe travels during coronavirus for all of our passengers. Kindly read on to see some of the changes we introduced for your safety, service changes, our tips and recommendations before travelling.

We have updated our traffic plan for the flights on 1 July 2020 - 31 March 2021. Kindly read on to see more about the changes in our traffic plan and the instructions on the bookings for 1 July and onwards.

Kindly continue reading to see more information regarding our current routes, travel restrictions/requirements and your options if you have changes in your travel plans.

Due to the coronavirus situation, we would like to offer you flexibility for making reservation changes and have updated our ticket change policy. This means you can now make new bookings until the end of August with peace of mind.

The coronavirus epidemic has had a severe impact on the demand for air travel, and several countries have set restrictions for travelling. Kindly read on to see our flights to be operated in April-June and your options if you have a cancelled flight or a booking for 16 March – 30 June 2020.

The Finnish authorities will tighten border controls in Finland between 19 March and 13 May 2020. Read closely for further information if you plan to travel to/via Finland.

Did you book your flight on 9-31 March and would like to change your travel dates? Please read on to see if your ticket is eligible and fulfill the conditions to change the dates free of charge.

Travelling to/from Uusimaa in Finland will be restricted from 27 March–19 April 2020. Read more to find instructions for what to do if you have a domestic flight during the time of travel restrictions.

As of 1 April, there will be changes in services in the airport departure hall as well as traffic and parking arrangements. Please note that we have made changes to our airport and lounge services also due to the coronavirus situation.

Due to impacts from coronavirus outbreak on air travel, we start transitioning to the limited network and will cancel several flights from 16–31 March, the majority of flights as of 1 April. Please read more and see the list of cancelled and available routes.

We operate repatriation flights in co-operation with Foreign Ministry of Finland from Havana. Please read more for further information.

We operate three repatriation flights in co-operation with the Foreign Ministry of Finland: from Pafos, Faro and Funchal to Helsinki. Please read more for further information.

Ministry of Foreign Affairs in Finland has updated their travel advice and advises to avoid unnecessary travel in the Tirol region in Austria due to the coronavirus situation. The authorities in Vietnam have changed the visa requirements and Finnish citizens can’t temporarily travel to Vietnam without a visa.

Flights to/from Kittilä, Kuusamo and Ivalo are cancelled from Monday 30 March onwards. We will fly some flights to these destinations until Sunday to bring customers home. Please read more for further information.

Our flights to/from Osaka, Seoul and Busan are cancelled due to the coronavirus outbreak. Kindly read more for details and see how to proceed if your flights are cancelled.

The authorities of Israel restrict travelling to Israel and require a quarantine of 14 days for all nationalities arriving the country. For this reason, we are cancelling flights to/from Tel Aviv and Eilat in March-April.

Ministry of Foreign Affairs in Finland has updated their travel advice and advises to avoid unnecessary travel to Milan and Rome due to the coronavirus situation. We will cancel our flights to/from Milan and Rome.

US authorities are setting restrictions for travel from Europe to the USA until 12 April. Indian authorities have updated their visa requirements. We are cancelling our flights accordingly.

Due to the impacts of the coronavirus situation, we are adjusting our traffic and cancel several European and domestic flights in April. We are following the situation closely and will update any new information on this page.

Due to impacts from coronavirus outbreak on air travel, we start transitioning to the limited network and will cancel several flights from 16–31 March, the majority of flights as of 1 April. Please read more and see the list of cancelled and available routes.

Our flights to/from mainland China and Hong Kong are cancelled until the end of April due to the coronavirus outbreak. Kindly read more for details and see how to proceed if your flights are cancelled.

Doing our best to take you home in these unprecedented times, we are adding flights from Tenerife, Gran Canary and Antalya Malaga to Finland. Also, in April-June we continue to fly some routes provided that there will not be further travel restrictions from the authorities.

Due to the coronavirus situation, we are making changes to our in-flight services as well as airport services on all routes gradually as of 13 March to reduce direct contact between our customers and crew. Read more for further information.

The US authorities are setting restrictions for travel from Europe due to the coronavirus situation. We are addressing the impacts of this to our flights today and will communicate more as soon as possible.

Due to the high volume of reservation changes and the overall impacts of the coronavirus situation on bookings in March, we are cancelling several European flights between 20-28 March, as on these flights the number of customers is low.

Due to the current outbreak of coronavirus, we want to offer you flexibility for making reservation changes and have updated our ticket change policy. You can now change your travel date flexibly without a change fee and travel until 30 November 2020.

We currently have delays in handling refund applications due to high coronavirus related refund application volumes.

Due to the current outbreak of coronavirus, we have made changes to our ticket change rules for all our flights between 4–31 March 2020. Please read more for further information.

Due to an unexpected walkout by Finnish Aviation Labour Union (IAU) at Helsinki Airport on 26 February, there was severe delays in handling both departing and arriving baggage. We do our best to deliver your baggage to you as soon as possible.

Forecasted snowfall and heavy wind are expected to cause limitations to traffic and slow down other operations at Helsinki Airport on 4 March. Delays and flight cancellations are possible.

Due to an unexpected walkout by Finnish Aviation Labour Union (IAU) at Helsinki Airport on 26 February, there have been severe delays in handling both departing and arriving baggage.

Due to an unexpected walk out by Finnish Aviation Labour Union (IAU) there are delays and cancellations expected on Finnair flights on 26 February 2020.  

Due to the coronavirus cases in Northern Italy, we have made changes to our change policy for our flights to and from Milan from 26 February to 4 March 2020.

Delays for handling departing, transferring and arriving baggage are expected at Helsinki Airport on 21–23 February due to a temporary shortage of resources for the baggage handling services. Please read more and find out our advice and instructions.

Our flights to Beijing Capital Airport and to Shanghai between 1–28 March 2020 are cancelled due to the coronavirus situation. We will also cancel one of its double daily flights to Hong Kong between 1–28 March 2020. Kindly read more and see how to proceed if your flights are cancelled.

Due to the current outbreak of coronavirus, there are entry and transit restrictions in place in many countries.

During the winter holiday season, busy times are expected at the airport from time to time as the number of customers at Helsinki Airport and on our flights increases. Read more and find some tips on how to make your travel smoother.

Due to the coronavirus cases in China, we have made changes to our cancellation and change policies for our flights to and from Mainland China until 25 January to 31 March 2020.

Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from DAT LT, a Lithuanian subsidiary of Danish Air Transport. From 3 February 2020, the leased aircraft will operate some of our Finnish and regional routes. Read more for further information.

Due to impacts on air travel to and from China from coronavirus, Finnair has decided to cancel the flights to/from mainland China for a certain period: Beijing, Shanghai, Beijing Daxing, Nanjing and Guangzhou routes. Please read more for further information.

Due to the recent suspension of group travel from China, our three weekly flights to Beijing Daxing International Airport and our two weekly flights to Nanjing will be cancelled until 29 March 2020. Kindly read more and find out how to proceed if your flights are cancelled.

Due to the coronavirus cases in China, we have made changes to our cancellation and change policies for our flights to and from China from 25 January to 29 February 2020. Read more for further information.

We currently operate to and from China as usual and will publish updates on this page if there's any new information. Read more and check useful links below.

Due to runway maintenance, flights between Helsinki and Joensuu will not be operated from 22 June–9 July 2020, Helsinki and Jyväskylä from 3 July–16 August 2020.

As Finnair is not using the Iranian airspace due to the unrest in Irans, our traffic plan between Helsinki and Dubai changes and some of our flights to/from Dubai will be cancelled from February to April. Read more for further information.

We have leased Airbus A321 aircraft from our oneworld partner Iberia to cover a temporary shortage of aircraft as our operations continue to grow. Read more for further information.

As we are not using Iranian airspace due to the unrest, our routes to Dubai are affected which means the flight time gets approximately 2 hours longer. Kindly read more and find out other adjustments made due to this change.

During the Christmas holiday season, the number of customers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time. In this article, you’ll find some tips on how to make your travel smoother.

The entry requirements can differ according to one's citizenship but generally, passengers travelling to Cuba need to have a visa or a Tourist Card and a passport that is valid for a minimum of 2 months from the arrival date.

Due to French national strike and French air traffic controllers’ strike, some flights between Helsinki and France, Spain and Portugal may, unfortunately, be disrupted 5-7 December. Delays are expected, and individual cancellations are possible.

The support strike of IAU has ended and Finnair’s flight operations are returning back to normal on Tuesday. Yesterday some cancellations were announced for returning flights for Tuesday. Continue reading to see your options in case of a cancelled flight on 25 and 26 November.

Due to the Finnish Aviation Labour Union’s (IAU) support strike on Monday, some changes are possible in our traffic also on Tuesday 26 November. Seven intercontinental flights are cancelled. Also, delays are possible.

To prepare for the possible support strike announced by the Finnish Aviation Labour Union (IAU) we must cancel a number of Finnair flights on 24–25 November. The cancellations are caused by the strike’s effect on our critical operations at Helsinki Airport.

The Finnish Aviation Labour Union (IAU) has issued an advance notice on a possible support strike related to the labour dispute at Posti, Finnish postal service, for Monday 25th of November. The support strike would affect many of our critical operations at Helsinki Airport.

Flights to our destinations in Turkey continue normally. We are following the situation on the border of Turkey and Syria closely, and if there is a need to make changes to our flights, we will update information in this article. Finnair does not fly near the conflict areas.

During the autumn holiday season, the number of passengers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time. In this article, you will find some tips on how to make your travel smoother.

The European Aviation Safety Agency EASA and the US Federal Aviation Administration have issued instructions regarding the 15-inch MacBook Pro units manufactured between Sept 2015 and Feb 2017.

Due to demonstrations in Hong Kong, the airport is closed and several flights between Helsinki Hong Kong are unfortunately disrupted on August 12-14 2019. There are both cancellations and delays.

We kindly ask passengers to arrive early at the airport due to demonstrations taking place in Hong Kong. Long queues will be expected as access controls may be time-consuming. 

Due to a possible industrial action at Heathrow airport, some of our flights between London and Helsinki might be disrupted on 23–24 August.

Finnair resumes its normal flight routes for all destinations which were previously affected by the closure of Pakistan airspace. The destinations were: Thailand, Vietnam, Singapore, Delhi.

Baggage handling for departing baggage at Helsinki Airport has been congested this morning, 27 June.

Due to the G20 Osaka Summit, there will be exceptional traffic arrangements and restrictions at Kansai International Airport between June 27-30.

Due to runway maintenance, Kuusamo Airport will be closed from 12–30 August 2019 and our flights between Helsinki and Kuusamo will not be operated. Instead, you can fly with us between Helsinki and Rovaniemi, and there will be a bus connection between Rovaniemi Airport and Kuusamo Airport.

Due to operational reasons, Finnair leases an E190 aircraft and crew from WDL Aviation, a German airline company from 1 July–31 August 2019. The leased aircraft will operate all the flights to/from Hanover and some of our flights to/from Hamburg.

During the summer and holiday season, the number of customers at Helsinki Airport increases and congestion is expected from time to time. In this article, you’ll find some tips on how to make your travel smoother.

Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from DAT LT, a Lithuanian subsidiary of Danish Air Transport. The leased aircraft will operate some of our Finnish and regional routes from 27 Dec 2018 to 12 May 2019 if necessary.

Norra’s pilot union FAPA ry. has informed about working restrictions regarding standby work of their pilots as of Dec 1, 2018. As Norra operates many of our domestic and regional flights, cancellations are possible due to these working restrictions.

Due to airspace closure of Pakistan, some Finnair flights are unfortunately disrupted. The disrupted flights are between Helsinki and Thailand, Vietnam, Singapore and Delhi. Affected customers will be contacted directly by Finnair’s customer service.

Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from the Danish airline DAT A/S. The leased aircraft will operate some of our Finnish and regional routes until 28 April if necessary.

Helsinki Airport renews to offer you an even smoother travel experience in the future. For the time being, there are changes in the airport's traffic and parking arrangments, check-in and bag drop services for Economy Class and the border control on arrival.

During Easter time, the number of customers at Helsinki Airport increases and congestion is expected from time to time. In this article, you'll find some tips on how to make your travel smoother.

Finnair leases an ATR aircraft and crew from DAT LT, a Lithuanian subsidiary of Danish Air Transport. The leased aircraft will operate some of our Finnish and regional routes from 15 April to 19 December 2019, if necessary. During that time all cabins of Norra’s ATR fleet will be renewed.

We have leased an Airbus A321 aircraft from our oneworld partner Iberia for our Madrid route from 1 April 2019 to 30 March 2020. The Iberia aircraft covers a temporary shortage of aircraft as our operations continue to grow.

During the holiday season, the number of customers at Helsinki Airport increases and congestion is expected from time to time. In this article, you’ll find some tips on how to make your travel smoother.

Yesterday's (28 Jan) challenging wind and snow conditions at Helsinki Airport also affect our flights today, 29 January. Delays are expected, and some cancellations are possible. We will update any new information regarding the situation to this article.

Challenging snow and wind conditions are expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 28 Jan. Delays are expected, and we have cancelled some flights to ensure as smooth as possible operations throughout the afternoon.

Heavy snowfall is expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 17 Jan. Delays are expected, and we have cancelled several flights to ensure as smooth as possible operations in the challenging circumstances.

We have gathered all the travel updates published on finnair.com between 1 January 2020 and 7 January 2019 to this article. Please continue reading if you wish to browse updates from the given time frame.