As an admin or travel booker, your passenger details will automatically be empty. The admin is not required to be included as one of the passengers in the booking.
For travellers, the name, email address, phone number and Finnair for Business client identifier are filled in automatically based on login details.
Frequently asked questions: Finnair for Business
Administrators and travel bookers
The company details section shows you the data under which your company has been registered for Finnair for Business.
Contact Person(s) are the people who manage both the account and the agreement with Finnair. You are required to add at least one contact person to your account.
Administrators can select the contact person(s) from your list of registered administrator users. If you are missing a person from this list, make sure that they have an Administrator Role added to their Contact Details.
You can also check your agreement validity from your Company details.
Administrators and travel bookers can:
Manage the company’s Finnair for Business portal users in the “Registered Users” section
Create new users
Edit existing user information: others’ and their own
Please note: Only administrators can deactivate users. If you want to edit your own profile, go to the list of registered users and select your own user profile.
Admins and travel bookers can view and edit the registered users.
To begin editing a user, click on the row of the selected user. This will take you to the individual user view, where you can make changes.
You can change the user’s Personal details on the individual user page.
In the "User details" section, administrators can also change the user's role to either admin, travel booker, or traveller.
Admins can also deactivate users, which means they will lose access to the portal and be removed from the list of registered users.
Log in with your company credentials.
In the Finnair for Business Portal, you can select the "Trips" tab from the top navigation. Once you select it, it opens a list of your company's past, current and upcoming travels with Finnair for Business.
For upcoming trips, you can directly access the Manage Booking service from this view. This way, you can make changes to your upcoming trips easily.
You can also print a receipt of each individual trip booked directly with Finnair through Finnair for Business.
Log in with your company credentials.
In the Finnair for Business Portal, you can select the "Data" tab from the top navigation. Once you select it, it opens a page that displays more information about your company's previous travels for up to 12 months.
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