Archived travel information | Finnair Australia

Flight information

Please note that the articles on this page will not be updated. Go to "Travel updates" for the latest information.

Weather challenges at Helsinki Airport and its effects on our flights 19 December 2024

Disruptions are possible in Finnair flights due to challenging weather conditions at Helsinki Airport on 19 December 2024.

Read moreWeather challenges at Helsinki Airport and its effects on our flights 19 December 2024

Effects of pilot standby ban on Finnair flights

Disruptions to Finnair flights are possible due to the Finnish Air Line Pilots' Association SLL starting a standby ban on Finnair pilots.

Read moreEffects of pilot standby ban on Finnair flights

Effects of Finnish Aviation Union’s strike on Finnair flights on 2 December 2024

Finnish Aviation Union’s industrial action causes disruptions on Finnair flights on 2 December 2024. Read more about the possible effects on your journey.

Read moreEffects of Finnish Aviation Union’s strike on Finnair flights on 2 December 2024

The impact of the Finnish Air Line Pilots' Association's (SLL) strike on Finnair flights

Finnair will cancel approximately 300 flights on 9th and 13th of December 2024 due to a strike announced by The Finnish Air Line Pilots' Association.

Read moreThe impact of the Finnish Air Line Pilots' Association's (SLL) strike on Finnair flights

Weather challenges at Helsinki Airport and its effects on our flights from 20 to 21 November 2024

Finnair flights are disrupted due to challenging weather conditions at Helsinki Airport on 20 November 2024.

Read moreWeather challenges at Helsinki Airport and its effects on our flights from 20 to 21 November 2024

Disruptions in baggage handling at Helsinki Airport on 3 October 2024

Several bags was left behind at Helsinki Airport.

Read moreDisruptions in baggage handling at Helsinki Airport on 3 October 2024

Impacts of the global information system issues on Finnair flights

Impacts of the global information system issues on Finnair flights

Read moreImpacts of the global information system issues on Finnair flights

Border control at Italy's internal borders on 5-18 June 2024

Border control will be reintroduced at Italy's internal borders on 5-18 June 2024 due to the G7 summit in Italy.

Read moreBorder control at Italy's internal borders on 5-18 June 2024

Effects of Helsinki Airport ground handling staff’s walkout on our flights on 06 May 2024

The ground handling staff walkout has an effect on our flights 06 May 2024.

Read moreEffects of Helsinki Airport ground handling staff’s walkout on our flights on 06 May 2024

Finnair suspends flights between Helsinki and Tartu for a month

Finnair will suspend its daily flights to Tartu, Estonia, from April 29 to June 1, 2024.

Read moreFinnair suspends flights between Helsinki and Tartu for a month

Weather challenges at Helsinki Airport and its effects on Finnair flights on 23 April 2024

Finnair flights are disrupted due to heavy snowfall and challenging weather conditions at Helsinki Airport on 23 April 2024. 

Read moreWeather challenges at Helsinki Airport and its effects on Finnair flights on 23 April 2024

Impacts of the political strike on Finnair flights on 11 March - 7 April 2024

We do our best to minimize the impact of the political strike on your travel plans.

Read moreImpacts of the political strike on Finnair flights on 11 March - 7 April 2024

Changes in our traffic plan for summer 2024

Finnair has updated its traffic plan for the summer season on 31 March – 29 October 2024. See the instructions here if your travel plans are affected due to changes.

Read moreChanges in our traffic plan for summer 2024

Impact of the political industrial action on Finnair flights

Finnair will cancel about 550 flights on 1–2 February 2024 due to the political strike, which significantly impacts Helsinki Airport’s and Finnair’s operations.

Read moreImpact of the political industrial action on Finnair flights

Ongoing phishing in Finnair's name

Please be aware of an ongoing phishing email scam using Finnair branding.

Read moreOngoing phishing in Finnair's name

Weather challenges at Helsinki Airport and its effects on Finnair flights on 22 - 23 December 2023

Finnair flights are disrupted due to weather challenges in Helsinki on 22 - 23 December 2023.

Read moreWeather challenges at Helsinki Airport and its effects on Finnair flights on 22 - 23 December 2023

DAT LT operates some Finnair short-haul flights from December 2023 to January 2024

Airline DAT LT operates some Finnair flights from 1 December 2023 to 6 January 2024.

Read moreDAT LT operates some Finnair short-haul flights from December 2023 to January 2024

Impact of the Central Organisation of Finnish Trade Unions (SAK) strikes on Finnair flights

We operate all Finnair flights normally despite the strikes of the Central Organisation of Finnish Trade Unions.  

Read moreImpact of the Central Organisation of Finnish Trade Unions (SAK) strikes on Finnair flights

Congestion in security control expected at Helsinki Airport on 5 October 2023

 A pre-announced walkout is expected to cause congestion in the security control at Helsinki Airport on 5 October 2023.

Read moreCongestion in security control expected at Helsinki Airport on 5 October 2023

Effects of Helsinki Airport ground handling staff's walkout on our flights on 19 – 20 September 2023

Several Finnair flights were disrupted on 19–20 September 2023 due to walkout.

Read moreEffects of Helsinki Airport ground handling staff's walkout on our flights on 19 – 20 September 2023

Finnair’s new partner in lost and found property services is Excess Baggage Company as of 12 September 2023

Finnair’s new service provider for lost and found property services is Excess Baggage Company as of 12 September 2023.

Read moreFinnair’s new partner in lost and found property services is Excess Baggage Company as of 12 September 2023

Impact of the wildfires in Rhodes, Greece on our flights

The wildfires in Rhodes, Greece have been brought under control, and we continue to operate our flights to/from Rhodes normally. 

Read moreImpact of the wildfires in Rhodes, Greece on our flights

Border control will be temporarily reintroduced at Finland's internal borders on 08 – 15 July 2023

Border control will be reintroduced at Finland's internal borders on 08 – 15 July 2023 due to the high-level visit.

Read moreBorder control will be temporarily reintroduced at Finland's internal borders on 08 – 15 July 2023

Changes in our traffic plan for summer 2023

Finnair has updated its traffic plan for the summer season on 26 March – 28 October 2023. See the instructions here if your travel plans are affected due to changes.

Read moreChanges in our traffic plan for summer 2023

Digital tool for corona certificate checks before journey

With our digital tool, you can check your coronavirus certificates already before your journey.

Read moreDigital tool for corona certificate checks before journey

Customer service phonelines are out of service

Our customer service phonelines were out of service on 10 June 2023. Our phonelines are now working normally again. We are very sorry for the inconvenience the situation might have caused you. 

Read moreCustomer service phonelines are out of service

Changes in our traffic plan for winter 2023-2024 

Finnair has updated its traffic plan for 29 October 2023 – 30 March 2024. See the instructions here if your travel plans are affected due to changes.

Read moreChanges in our traffic plan for winter 2023-2024 

Finnair discontinues Turku and Tampere routes as of May 2023

Finnair replaces Turku and Tampere routes with bus connections starting May 1, 2023. We are sorry for the inconvenience this change may cause you.

Read moreFinnair discontinues Turku and Tampere routes as of May 2023

Vocabulary regarding travel requirements

Several countries will collect travel-related information regarding your journey already before you begin your travel.

Read moreVocabulary regarding travel requirements

Face mask policy on our flights

Wearing a mask on our flights is optional, unless it is required by the authorities of your destination or origin country or the operating airline of your flight.

Read moreFace mask policy on our flights

Effects of Amsterdam Airport’s restrictions on our flights

Due to capacity restrictions set by Amsterdam Airport, Finnair is unfortunately forced to reduce seats on its Amsterdam-Helsinki flights between 26 March - 14 May 2023.

Read moreEffects of Amsterdam Airport’s restrictions on our flights

A planned Air Traffic Control strike is announced in France 6 March - 10 March 2023

A planned Air Traffic Control strike is announced in France 6 March - 10 March 2023. Finnair is not a negotiating party in the dispute.

Read moreA planned Air Traffic Control strike is announced in France 6 March - 10 March 2023

Turku and Tampere nighttime flights are replaced by buses on 3 January - 1 May 2023 

We will replace the morning and midnight flights to/from Turku and Tampere temporarily with a bus connection in January – April 2023. 

Read moreTurku and Tampere nighttime flights are replaced by buses on 3 January - 1 May 2023 

Handling of delayed baggage heavily congested

There are delays in baggage handling at European airports due to the challenging winter weather conditions and other disruptions. We will deliver your baggage to you as soon as possible.

Read moreHandling of delayed baggage heavily congested

Effects of transport worker union’s strike on Finnair flights

The Transport Worker’s Union in Finland has issued a strike warning regarding Finnair’s cabin crew between 3 p.m. 20 November and 3 p.m. 21 November 2022 at Helsinki Airport.

Read moreEffects of transport worker union’s strike on Finnair flights

Changes in our traffic plan for winter 2022-2023

Finnair has updated its traffic plan for 30 October 2022 – 25 March 2023. See the instructions here if your travel plans are affected due to changes.

Read moreChanges in our traffic plan for winter 2022-2023

Entry restrictions to Qatar on 1 November - 23 December 2022

The Qatar authorities have introduced restrictions for entering Qatar during the FIFA World Cup in Doha on 20 November - 18 December 2022.

Read moreEntry restrictions to Qatar on 1 November - 23 December 2022

Delays in refund handling

We currently have delays in the refund handling due to a higher than normally volume of refund applications.

Read moreDelays in refund handling

Effects of London Heathrow Airport restrictions on our flights

Due to capacity restrictions set by London Heathrow Airport, Finnair is unfortunately forced to reduce seats on its London-Helsinki flights on 15 July - 29 October 2022.

Read moreEffects of London Heathrow Airport restrictions on our flights

Changes in carrying pets in hold on our intercontinental flights

To carry a pet in the hold on intercontinental flights is limited.

Read moreChanges in carrying pets in hold on our intercontinental flights

Travelling to Finland

Finland has opened for travel from the EU and Schengen countries. Travel from outside of the EU and Schengen area remains restricted until 30 June 2022. Entry requirements to Finland in this travel update article are valid between 15 February to 30 June 2022.

Read moreTravelling to Finland

Travelling via Finland

Travel restrictions in this travel update are valid between 15 February to 30 June 2022.

Read moreTravelling via Finland

Helsinki Airport - All services have moved to the new premises

Helsinki Airport is the ideal place to start and finish your journey. All flights depart from and arrive in one terminal.

Read moreHelsinki Airport - All services have moved to the new premises

DAT LT to operate some of our Copenhagen, Oulu and Lisbon flights in summer 2022

Finnair leases an A320 aircraft from DAT LT from 20 June to 29 October 2022.

Read moreDAT LT to operate some of our Copenhagen, Oulu and Lisbon flights in summer 2022

Disruptions in card payments on our flights

We have introduced a new payment device onboard our flights to offer you new payment method options. Due to the change process of the devices, we may experience occasional disruptions with onboard payments.

Read moreDisruptions in card payments on our flights

Changes in our traffic plan for summer 2022

We have updated our traffic plan for summer 2022, as the closure of the Russian airspace impacts our Asian traffic. See the instructions here if your travel plans are affected due to changes.

Read moreChanges in our traffic plan for summer 2022

Finnair is returning to normal ticket rules 1 June 2022 onwards

Finnair will return to normal ticket rules for bookings made as of 1 June 2022. It is finally easier to hold on to your travel plans, as the coronavirus pandemic has moved to a new phase with a high vaccination coverage and travel restrictions being removed across countries.

Read moreFinnair is returning to normal ticket rules 1 June 2022 onwards

Our customer care phone service is disrupted

Our phone services at Customer care have a technical issue and most of the lines are not available at the moment.

Read moreOur customer care phone service is disrupted

Strike regarding Finnair's cabin crew has been cancelled

The strike which was announced to start on 22 February has been cancelled.

Read moreStrike regarding Finnair's cabin crew has been cancelled

Changes in our traffic plan for winter 2021-2022

As the coronavirus pandemic still affects air travel and flight demands globally, we have reviewed our traffic plan for winter 2021 - 2022. See the instructions here if you have a flight between September 2021 and March 2022.

Read moreChanges in our traffic plan for winter 2021-2022

Air transport bubble -agreement with India

Travelling from Finland to India is allowed with certain conditions.

Read moreAir transport bubble -agreement with India

Delays for arriving and departing baggage at Helsinki Airport

Delays in handling both departing and arriving baggage at Helsinki Airport continue during January. We deliver your baggage to you as soon as possible but unfortunately it currently takes longer than normally and can take some days.

Read moreDelays for arriving and departing baggage at Helsinki Airport

Travelling to and via Singapore

The Singapore authorities have introduced requirements for customers travelling to Singapore.

Please note that travel restrictions are subject to change on a short notice. As a traveller you are always responsible for ensuring that you fulfil the requirements of your final destination and possible transit country.

Read moreTravelling to and via Singapore

Effects of Transport Worker’s Union’s strike warning on Finnair flights

The Transport Worker’s Union in Finland has issued a strike warning regarding Finnair’s cabin crew. We have not cancelled flights due to the strike warning.

Read moreEffects of Transport Worker’s Union’s strike warning on Finnair flights

Changes possible in our flights during December 2021 and January 2022

The Omicron variant as well as the normal flu season are causing increased sickness absences in Finnair and in the teams of our partners.

Read moreChanges possible in our flights during December 2021 and January 2022

Disruptions expected due to weather conditions at Helsinki Airport on 29-31 January 2022

Forecasted heavy snowfall is expected to cause limitations to traffic and slow down other operations at Helsinki Airport on 29-31 January 2022.

Read moreDisruptions expected due to weather conditions at Helsinki Airport on 29-31 January 2022

Flexibility to reservation changes for flights booked between 1 April 2020 –31 May 2022

Since the spread of the coronavirus, we know your travel plans can change anytime. To offer more flexibility to change bookings in these unprecedented times, we have updated our ticket change policy.

Read moreFlexibility to reservation changes for flights booked between 1 April 2020 –31 May 2022

Impact of the situation in Afghanistan on our flights

We have suspended operations in Afghanistan airspace for the time being.

Read moreImpact of the situation in Afghanistan on our flights

Some flights disrupted due to challenging weather conditions at Helsinki Airport on 10-11 December 2021

Icy rain and slippery weather conditions are expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 10 and 11 December 2021.

Read moreSome flights disrupted due to challenging weather conditions at Helsinki Airport on 10-11 December 2021

Changes in traffic arrangements at Helsinki Airport

Helsinki Airport’s traffic arrangements to change on 2 March 2021

Read moreChanges in traffic arrangements at Helsinki Airport

Join IATA Travel Pass trial on Helsinki-London route on 14 July - 11 August

Finnair trials a digital IATA Travel Pass to make your future travel smoother. If you start your journey from Helsinki and your final destination is London Heathrow or vice versa, you may participate in our trial.

Read moreJoin IATA Travel Pass trial on Helsinki-London route on 14 July - 11 August

Our customer care phone service is disrupted

Our phone services at Customer care have a technical issue and most of the lines are not available at the moment

Read moreOur customer care phone service is disrupted

Changes in our traffic plan on 1 April – 30 October 2021

Due to the coronavirus pandemic and related travel restrictions, we are revising our traffic plan regularly.

Read moreChanges in our traffic plan on 1 April – 30 October 2021

Changes in our traffic plan for Spring and summer 2021

As the coronavirus pandemic still affects air travel significantly, we have reviewed our traffic plan for spring and summer. See the instructions if you have a booking between April and August 2021.

Read moreChanges in our traffic plan for Spring and summer 2021

Tips for travelling during the Easter season

During the Easter season, the number of customers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time.

Read moreTips for travelling during the Easter season

Travelling within Finland

We have gathered here some useful information for when you are travelling within Finland.

Read moreTravelling within Finland

FLIGHTS MAY BE DELAYED DUE TO WINTER WEATHER CONDITIONS AT HELSINKI AIRPORT ON 12-14 JANUARY 2021

Winter weather conditions may cause limitations to traffic and slow down other operations at Helsinki Airport on 12-14 January.

Read moreFLIGHTS MAY BE DELAYED DUE TO WINTER WEATHER CONDITIONS AT HELSINKI AIRPORT ON 12-14 JANUARY 2021

We are returning to normal refund handling times

We have now handled almost all refund requests that have been sent to us between January and September 2020. We are still working on some requests from this time period.

Read moreWe are returning to normal refund handling times

Travelling on Finnair flights after Brexit

The Brexit transition period will come to an end on 31 December 2020 and Brexit rules come into effect from 1 January 2021.

Read moreTravelling on Finnair flights after Brexit

Flights from the UK and Ireland to Finland temporarily suspended from 21 December 2020 to 24 January 2021

Restrictions set by The Finnish authority Traficom are extended until 24 January 2021. We will suspend our flights from the UK and Ireland to Finland temporarily from 21 December 2020 to 24 January 2021 due to the rapidly changed coronavirus situation in the UK and and Ireland.

Read moreFlights from the UK and Ireland to Finland temporarily suspended from 21 December 2020 to 24 January 2021

Safe travel during Christmas season

During the Christmas time the number of customers at Helsinki Airport and on our flights increases.

Read moreSafe travel during Christmas season

CHANGES IN OUR TRAFFIC PLAN ON 1 JULY 2020–31 MARCH 2021

As the coronavirus pandemic still affects air travel and travel restrictions significantly, we have adjusted our traffic plan. See the instructions if you have a booking for 1 July 2020 onwards.

Read moreCHANGES IN OUR TRAFFIC PLAN ON 1 JULY 2020–31 MARCH 2021

Aircraft changes on our flights within Nordic countries

We operate with different aircraft types to our domestic and Scandinavian destinations.

Read moreAircraft changes on our flights within Nordic countries

Flights between Helsinki and Nanjing temporarily suspended from 20 November 2020 onwards

We will suspend our flights between Helsinki and Nanjing in China temporarily from 20 November 2020 onwards due to the policy regarding the threshold for coronavirus cases detected following a 2-week quarantine after entry to China.

Read moreFlights between Helsinki and Nanjing temporarily suspended from 20 November 2020 onwards

BERLIN FLIGHTS TO BE OPERATED TO/FROM BRANDENBURG AIRPORT AS OF 8 NOVEMBER

Berlin’s new airport Berlin Brandenburg will open on 31st of October 2020. We will start operating all our Berlin flights to/from Berlin Brandenburg Airport terminal 1 from 8th of November 2020 onwards. Until 7th of November all our flights to/from Berlin will depart from and arrive at Tegel Airport, which then will be closed permanently.

Read moreBERLIN FLIGHTS TO BE OPERATED TO/FROM BRANDENBURG AIRPORT AS OF 8 NOVEMBER

Changes in our traffic plan on 1 July 2020–31 March 2021

As the coronavirus pandemic still affects air travel and travel restrictions significantly, we have adjusted our traffic plan. See the instructions if you have a booking for 1 July 2020 onwards.

Read moreChanges in our traffic plan on 1 July 2020–31 March 2021

Delays in refund handling

We currently have delays in the refund handling due to a high volume or coronavirus related refund applications. We are very sorry for the inconvenience this may cause you and are working hard to shorten the handling time. 

Read moreDelays in refund handling

Restricted border controls in Finland

Some controls and restrictions continue in Finland.

Read moreRestricted border controls in Finland

New measures to protect your health and safety

Air travel will gradually start to recover as travel restrictions lifted. We want to ensure that you feel safe and comfortable when travelling with us. Read on to see the changes we introduced for your safety during your travels.

Read moreNew measures to protect your health and safety

Changes in our airport and inflight services

Our goal is to ensure safe travels during coronavirus for all of our passengers. Kindly read on to see some of the changes we introduced for your safety, service changes, our tips and recommendations before travelling.

Read moreChanges in our airport and inflight services

Changes in our traffic plan on 1 July 2020–31 March 2021, see instructions if you have a booking for 1 July onwards

We have updated our traffic plan for the flights on 1 July 2020 - 31 March 2021. Kindly read on to see more about the changes in our traffic plan and the instructions on the bookings for 1 July and onwards.

Read moreChanges in our traffic plan on 1 July 2020–31 March 2021, see instructions if you have a booking for 1 July onwards

Travel restrictions’ effects on travelling as of June 2020

Kindly continue reading to see more information regarding our current routes, travel restrictions/requirements and your options if you have changes in your travel plans.

Read moreTravel restrictions’ effects on travelling as of June 2020

Flexibility to reservation changes for flights booked between 1 April and 31 August

Due to the coronavirus situation, we would like to offer you flexibility for making reservation changes and have updated our ticket change policy. This means you can now make new bookings until the end of August with peace of mind.

Read moreFlexibility to reservation changes for flights booked between 1 April and 31 August

We are operating a limited traffic plan, this is what you can do if your flight is cancelled or you have a booking for 16 March – 30 June 2020

The coronavirus epidemic has had a severe impact on the demand for air travel, and several countries have set restrictions for travelling. Kindly read on to see our flights to be operated in April-June and your options if you have a cancelled flight or a booking for 16 March – 30 June 2020.

Read moreWe are operating a limited traffic plan, this is what you can do if your flight is cancelled or you have a booking for 16 March – 30 June 2020

Tightened border controls in Finland as of 19 March

The Finnish authorities will tighten border controls in Finland between 19 March and 13 May 2020. Read closely for further information if you plan to travel to/via Finland.

Read moreTightened border controls in Finland as of 19 March

Restrictions for travelling to/from Uusimaa in Finland, domestic flights continue with restrictions

Travelling to/from Uusimaa in Finland will be restricted from 27 March–19 April 2020. Read more to find instructions for what to do if you have a domestic flight during the time of travel restrictions.

Read moreRestrictions for travelling to/from Uusimaa in Finland, domestic flights continue with restrictions

Changing travel dates for flights booked in March

Did you book your flight on 9-31 March and would like to change your travel dates? Please read on to see if your ticket is eligible and fulfill the conditions to change the dates free of charge.

Read moreChanging travel dates for flights booked in March

Changes in services at Helsinki airport

As of 1 April, there will be changes in services in the airport departure hall as well as traffic and parking arrangements. Please note that we have made changes to our airport and lounge services also due to the coronavirus situation.

Read moreChanges in services at Helsinki airport

We are gradually transitioning to a limited network as of 16 March

Due to impacts from coronavirus outbreak on air travel, we start transitioning to the limited network and will cancel several flights from 16–31 March, the majority of flights as of 1 April. Please read more and see the list of cancelled and available routes.

Read moreWe are gradually transitioning to a limited network as of 16 March

We operate repatriation flight in co-operation with Foreign Ministry of Finland from Havana, Cuba

We operate repatriation flights in co-operation with Foreign Ministry of Finland from Havana. Please read more for further information.

Read moreWe operate repatriation flight in co-operation with Foreign Ministry of Finland from Havana, Cuba

We operate repatriation flights in co-operation with Foreign Ministry of Finland on 27 March

We operate three repatriation flights in co-operation with the Foreign Ministry of Finland: from Pafos, Faro and Funchal to Helsinki. Please read more for further information.

Read moreWe operate repatriation flights in co-operation with Foreign Ministry of Finland on 27 March

Several European and domestic flights cancelled in April

Due to the impacts of the coronavirus situation, we are adjusting our traffic and cancel several European and domestic flights in April. We are following the situation closely and will update any new information on this page.

Read moreSeveral European and domestic flights cancelled in April

Flight cancellations to/from Usa between 14 March and 12 April and to/from India between 15 March and 14 April

US authorities are setting restrictions for travel from Europe to the USA until 12 April. Indian authorities have updated their visa requirements. We are cancelling our flights accordingly.

Read moreFlight cancellations to/from Usa between 14 March and 12 April and to/from India between 15 March and 14 April

Flights to Innsbruck on 21 and 28 March and to Ho Chi Minh city on 25 March cancelled

Ministry of Foreign Affairs in Finland has updated their travel advice and advises to avoid unnecessary travel in the Tirol region in Austria due to the coronavirus situation. The authorities in Vietnam have changed the visa requirements and Finnish citizens can’t temporarily travel to Vietnam without a visa.

Read moreFlights to Innsbruck on 21 and 28 March and to Ho Chi Minh city on 25 March cancelled

We will transition to a limited network as of 16 March

Due to impacts from coronavirus outbreak on air travel, we start transitioning to the limited network and will cancel several flights from 16–31 March, the majority of flights as of 1 April. Please read more and see the list of cancelled and available routes.

Read moreWe will transition to a limited network as of 16 March

Flight cancellations to/from mainland China and Hong Kong until the end of April

Our flights to/from mainland China and Hong Kong are cancelled until the end of April due to the coronavirus outbreak. Kindly read more for details and see how to proceed if your flights are cancelled.

Read moreFlight cancellations to/from mainland China and Hong Kong until the end of April

Flight cancellations to/from Milan 9 March – 7 April and to/from Rome 12 March – 7 April

Ministry of Foreign Affairs in Finland has updated their travel advice and advises to avoid unnecessary travel to Milan and Rome due to the coronavirus situation. We will cancel our flights to/from Milan and Rome.

Read moreFlight cancellations to/from Milan 9 March – 7 April and to/from Rome 12 March – 7 April

Flights to Kittilä, Kuusamo and Ivalo

Flights to/from Kittilä, Kuusamo and Ivalo are cancelled from Monday 30 March onwards. We will fly some flights to these destinations until Sunday to bring customers home. Please read more for further information.

Read moreFlights to Kittilä, Kuusamo and Ivalo

Flight cancellations to/from Osaka, Seoul and Busan

Our flights to/from Osaka, Seoul and Busan are cancelled due to the coronavirus outbreak. Kindly read more for details and see how to proceed if your flights are cancelled.

Read moreFlight cancellations to/from Osaka, Seoul and Busan

Flight cancellations to/from Israel in March-April

The authorities of Israel restrict travelling to Israel and require a quarantine of 14 days for all nationalities arriving the country. For this reason, we are cancelling flights to/from Tel Aviv and Eilat in March-April.

Read moreFlight cancellations to/from Israel in March-April

We do everything we can to carry you home

Doing our best to take you home in these unprecedented times, we are adding flights from Tenerife, Gran Canary and Antalya Malaga to Finland. Also, in April-June we continue to fly some routes provided that there will not be further travel restrictions from the authorities.

Read moreWe do everything we can to carry you home

Changes in in-flight services on all routes and in airport services at Helsinki airport

Due to the coronavirus situation, we are making changes to our in-flight services as well as airport services on all routes gradually as of 13 March to reduce direct contact between our customers and crew. Read more for further information.

Read moreChanges in in-flight services on all routes and in airport services at Helsinki airport

We will update information on flights to/from USA later today

The US authorities are setting restrictions for travel from Europe due to the coronavirus situation. We are addressing the impacts of this to our flights today and will communicate more as soon as possible.

Read moreWe will update information on flights to/from USA later today

Flexibility to reservation changes for flights booked before 30 April

Due to the current outbreak of coronavirus, we want to offer you flexibility for making reservation changes and have updated our ticket change policy. You can now change your travel date flexibly without a change fee and travel until 30 November 2020.

Read moreFlexibility to reservation changes for flights booked before 30 April

Several European flights cancelled on 20-28 March

Due to the high volume of reservation changes and the overall impacts of the coronavirus situation on bookings in March, we are cancelling several European flights between 20-28 March, as on these flights the number of customers is low.

Read moreSeveral European flights cancelled on 20-28 March

Delays in refund handling

We currently have delays in handling refund applications due to high coronavirus related refund application volumes.

Read moreDelays in refund handling

Reservations changes for flights on 4–31 March possible due to coronavirus situation

Due to the current outbreak of coronavirus, we have made changes to our ticket change rules for all our flights between 4–31 March 2020. Please read more for further information.

Read moreReservations changes for flights on 4–31 March possible due to coronavirus situation

Delayed baggage deliveries after 26 February

Due to an unexpected walkout by Finnish Aviation Labour Union (IAU) at Helsinki Airport on 26 February, there was severe delays in handling both departing and arriving baggage. We do our best to deliver your baggage to you as soon as possible.

Read moreDelayed baggage deliveries after 26 February

Disruptions expected due to weather conditions at Helsinki Airport on 4 March

Forecasted snowfall and heavy wind are expected to cause limitations to traffic and slow down other operations at Helsinki Airport on 4 March. Delays and flight cancellations are possible.

Read moreDisruptions expected due to weather conditions at Helsinki Airport on 4 March

Delayed baggage deliveries after 26 February

Due to an unexpected walkout by Finnish Aviation Labour Union (IAU) at Helsinki Airport on 26 February, there have been severe delays in handling both departing and arriving baggage.

Read moreDelayed baggage deliveries after 26 February

Delays and cancellations on Finnair flights are expected and also delays are expected for baggage handling at Helsinki Airport on 26 February

Due to an unexpected walk out by Finnish Aviation Labour Union (IAU) there are delays and cancellations expected on Finnair flights on 26 February 2020.  

Read moreDelays and cancellations on Finnair flights are expected and also delays are expected for baggage handling at Helsinki Airport on 26 February

Changes to reservations on Finnair flights to and from Milan

Due to the coronavirus cases in Northern Italy, we have made changes to our change policy for our flights to and from Milan from 26 February to 4 March 2020.

Read moreChanges to reservations on Finnair flights to and from Milan

Delays expected for baggage handling at Helsinki airport on 21–23 February

Delays for handling departing, transferring and arriving baggage are expected at Helsinki Airport on 21–23 February due to a temporary shortage of resources for the baggage handling services. Please read more and find out our advice and instructions.

Read moreDelays expected for baggage handling at Helsinki airport on 21–23 February

Flight cancellations to/from Greater China in March

Our flights to Beijing Capital Airport and to Shanghai between 1–28 March 2020 are cancelled due to the coronavirus situation. We will also cancel one of its double daily flights to Hong Kong between 1–28 March 2020. Kindly read more and see how to proceed if your flights are cancelled.

Read moreFlight cancellations to/from Greater China in March

Many countries restrict travelling due to coronavirus

Due to the current outbreak of coronavirus, there are entry and transit restrictions in place in many countries.

Read moreMany countries restrict travelling due to coronavirus

Tips for travelling during the busy winter holiday season

During the winter holiday season, busy times are expected at the airport from time to time as the number of customers at Helsinki Airport and on our flights increases. Read more and find some tips on how to make your travel smoother.

Read moreTips for travelling during the busy winter holiday season

Changes to reservations on Finnair flights to and from China

Due to the coronavirus cases in China, we have made changes to our cancellation and change policies for our flights to and from Mainland China until 25 January to 31 March 2020.

Read moreChanges to reservations on Finnair flights to and from China

DAT LT may operate some Finnish and regional flights 3 February–21 March 2020

Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from DAT LT, a Lithuanian subsidiary of Danish Air Transport. From 3 February 2020, the leased aircraft will operate some of our Finnish and regional routes. Read more for further information.

Read moreDAT LT may operate some Finnish and regional flights 3 February–21 March 2020

Cancelled flights to/from China

Due to impacts on air travel to and from China from coronavirus, Finnair has decided to cancel the flights to/from mainland China for a certain period: Beijing, Shanghai, Beijing Daxing, Nanjing and Guangzhou routes. Please read more for further information.

Read moreCancelled flights to/from China

Finnair flights to/from Daxing and Nanjing will be cancelled until 29 March

Due to the recent suspension of group travel from China, our three weekly flights to Beijing Daxing International Airport and our two weekly flights to Nanjing will be cancelled until 29 March 2020. Kindly read more and find out how to proceed if your flights are cancelled.

Read moreFinnair flights to/from Daxing and Nanjing will be cancelled until 29 March

Changes to reservations on Finnair flights to and from China

Due to the coronavirus cases in China, we have made changes to our cancellation and change policies for our flights to and from China from 25 January to 29 February 2020. Read more for further information.

Read moreChanges to reservations on Finnair flights to and from China

No changes to Finnair flights to and from China due to coronavirus cases

We currently operate to and from China as usual and will publish updates on this page if there's any new information. Read more and check useful links below.

Read moreNo changes to Finnair flights to and from China due to coronavirus cases

Some flights to and from Dubai cancelled in February–April

As Finnair is not using the Iranian airspace due to the unrest in Irans, our traffic plan between Helsinki and Dubai changes and some of our flights to/from Dubai will be cancelled from February to April. Read more for further information.

Read moreSome flights to and from Dubai cancelled in February–April

Iberia operates certain Barcelona and Madrid flights

We have leased Airbus A321 aircraft from our oneworld partner Iberia to cover a temporary shortage of aircraft as our operations continue to grow. Read more for further information.

Read moreIberia operates certain Barcelona and Madrid flights

Joensuu and Jyväskylä Airports closed for maintenance

Due to runway maintenance, flights between Helsinki and Joensuu will not be operated from 22 June–9 July 2020, Helsinki and Jyväskylä from 3 July–16 August 2020.

Read moreJoensuu and Jyväskylä Airports closed for maintenance

Finnair is adjusting the flight route to Dubai due to the escalated situation in Iran

As we are not using Iranian airspace due to the unrest, our routes to Dubai are affected which means the flight time gets approximately 2 hours longer. Kindly read more and find out other adjustments made due to this change.

Read moreFinnair is adjusting the flight route to Dubai due to the escalated situation in Iran

Tips for travelling during the busy Christmas holiday season

During the Christmas holiday season, the number of customers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time. In this article, you’ll find some tips on how to make your travel smoother.

Read moreTips for travelling during the busy Christmas holiday season

Travelling to Cuba

The entry requirements can differ according to one's citizenship but generally, passengers travelling to Cuba need to have a visa or a Tourist Card and a passport that is valid for a minimum of 2 months from the arrival date.

Read moreTravelling to Cuba

Due to the strike situation in France, some flights may be disrupted 5-7 Dec 2019

Due to French national strike and French air traffic controllers’ strike, some flights between Helsinki and France, Spain and Portugal may, unfortunately, be disrupted 5-7 December. Delays are expected, and individual cancellations are possible.

Read moreDue to the strike situation in France, some flights may be disrupted 5-7 Dec 2019

Finnair flight operations are returning back to normal

The support strike of IAU has ended and Finnair’s flight operations are returning back to normal on Tuesday. Yesterday some cancellations were announced for returning flights for Tuesday. Continue reading to see your options in case of a cancelled flight on 25 and 26 November.

Read moreFinnair flight operations are returning back to normal

Some changes in traffic on 26 November due to an industrial action

Due to the Finnish Aviation Labour Union’s (IAU) support strike on Monday, some changes are possible in our traffic also on Tuesday 26 November. Seven intercontinental flights are cancelled. Also, delays are possible.

Read moreSome changes in traffic on 26 November due to an industrial action

Flight cancellations on 25 November due to an industrial action

Due to the support strike announced by the Finnish Aviation Labour Union (IAU) we are forced to cancel the majority of Finnair flights on 25 November. The cancellations are caused by the strike’s effect on our critical operations at Helsinki Airport.

Read moreFlight cancellations on 25 November due to an industrial action

Flight cancellations on 24–25 November due to a possible industrial action

To prepare for the possible support strike announced by the Finnish Aviation Labour Union (IAU) we must cancel a number of Finnair flights on 24–25 November. The cancellations are caused by the strike’s effect on our critical operations at Helsinki Airport.

Read moreFlight cancellations on 24–25 November due to a possible industrial action

Possible industrial action's impacts on our flights on 25 November

The Finnish Aviation Labour Union (IAU) has issued an advance notice on a possible support strike related to the labour dispute at Posti, Finnish postal service, for Monday 25th of November. The support strike would affect many of our critical operations at Helsinki Airport.

Read morePossible industrial action's impacts on our flights on 25 November

Flights to Turkey to continue normally

Flights to our destinations in Turkey continue normally. We are following the situation on the border of Turkey and Syria closely, and if there is a need to make changes to our flights, we will update information in this article. Finnair does not fly near the conflict areas.

Read moreFlights to Turkey to continue normally

Tips for travelling during the busy autumn holiday season

During the autumn holiday season, the number of passengers at Helsinki Airport and on our flights increases. Busy times are expected at the airport from time to time. In this article, you will find some tips on how to make your travel smoother.

Read moreTips for travelling during the busy autumn holiday season

Certain Apple MacBook Pro devices are not allowed on Finnair flights due to battery issues

The European Aviation Safety Agency EASA and the US Federal Aviation Administration have issued instructions regarding the 15-inch MacBook Pro units manufactured between Sept 2015 and Feb 2017.

Read moreCertain Apple MacBook Pro devices are not allowed on Finnair flights due to battery issues

Hong Kong Airport closure has disrupted several flights between Helsinki and Hong Kong

Due to demonstrations in Hong Kong, the airport is closed and several flights between Helsinki Hong Kong are unfortunately disrupted on August 12-14 2019. There are both cancellations and delays.

Read moreHong Kong Airport closure has disrupted several flights between Helsinki and Hong Kong

Situation in the Hong Kong airport due to the demonstrations

We kindly ask passengers to arrive early at the airport due to demonstrations taking place in Hong Kong. Long queues will be expected as access controls may be time-consuming. 

Read moreSituation in the Hong Kong airport due to the demonstrations

Finnair prepares for a possible strike at Heathrow Airport that can impact flights between London and Helsinki in August

Due to a possible industrial action at Heathrow airport, some of our flights between London and Helsinki might be disrupted on 23–24 August.

Read moreFinnair prepares for a possible strike at Heathrow Airport that can impact flights between London and Helsinki in August

Due to closed airspace of Pakistan some Finnair flights were disrupted

Finnair resumes its normal flight routes for all destinations which were previously affected by the closure of Pakistan airspace. The destinations were: Thailand, Vietnam, Singapore, Delhi.

Read moreDue to closed airspace of Pakistan some Finnair flights were disrupted

Congestion at Helsinki Airport baggage handling on 27 June

Baggage handling for departing baggage at Helsinki Airport has been congested this morning, 27 June.

Read moreCongestion at Helsinki Airport baggage handling on 27 June

Exceptional traffic arrangements at Kansai International Airport in Osaka 27–30 June

Due to the G20 Osaka Summit, there will be exceptional traffic arrangements and restrictions at Kansai International Airport between June 27-30.

Read moreExceptional traffic arrangements at Kansai International Airport in Osaka 27–30 June

Changes on flights to/from Kuusamo on 12–30 August

Due to runway maintenance, Kuusamo Airport will be closed from 12–30 August 2019 and our flights between Helsinki and Kuusamo will not be operated. Instead, you can fly with us between Helsinki and Rovaniemi, and there will be a bus connection between Rovaniemi Airport and Kuusamo Airport.

Read moreChanges on flights to/from Kuusamo on 12–30 August

WDL aviation operates some Finnair flights on July and August

Due to operational reasons, Finnair leases an E190 aircraft and crew from WDL Aviation, a German airline company from 1 July–31 August 2019. The leased aircraft will operate all the flights to/from Hanover and some of our flights to/from Hamburg.

Read moreWDL aviation operates some Finnair flights on July and August

Congestion expected at Helsinki Airport during the summer season

During the summer and holiday season, the number of customers at Helsinki Airport increases and congestion is expected from time to time. In this article, you’ll find some tips on how to make your travel smoother.

Read moreCongestion expected at Helsinki Airport during the summer season

Finnair temporarily leases extra capacity from DAT LT

Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from DAT LT, a Lithuanian subsidiary of Danish Air Transport. The leased aircraft will operate some of our Finnish and regional routes from 27 Dec 2018 to 12 May 2019 if necessary.

Read moreFinnair temporarily leases extra capacity from DAT LT

Possible changes in domestic and regional flights

Norra’s pilot union FAPA ry. has informed about working restrictions regarding standby work of their pilots as of Dec 1, 2018. As Norra operates many of our domestic and regional flights, cancellations are possible due to these working restrictions.

Read morePossible changes in domestic and regional flights

Due to closed airspace of Pakistan some Finnair flights are disrupted

Due to airspace closure of Pakistan, some Finnair flights are unfortunately disrupted. The disrupted flights are between Helsinki and Thailand, Vietnam, Singapore and Delhi. Affected customers will be contacted directly by Finnair’s customer service.

Read moreDue to closed airspace of Pakistan some Finnair flights are disrupted

Danish DAT A/S operates some Finnish and regional flights until 28 April

Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from the Danish airline DAT A/S. The leased aircraft will operate some of our Finnish and regional routes until 28 April if necessary.

Read moreDanish DAT A/S operates some Finnish and regional flights until 28 April

Changes in Helsinki Airport’s traffic arrangements, departure hall services and border control for arriving passengers

Helsinki Airport renews to offer you an even smoother travel experience in the future. For the time being, there are changes in the airport's traffic and parking arrangments, check-in and bag drop services for Economy Class and the border control on arrival.

Read moreChanges in Helsinki Airport’s traffic arrangements, departure hall services and border control for arriving passengers

Congestion expected at Helsinki airport during the easter time

During Easter time, the number of customers at Helsinki Airport increases and congestion is expected from time to time. In this article, you'll find some tips on how to make your travel smoother.

Read moreCongestion expected at Helsinki airport during the easter time

DAT LT operates some Finnish and regional flights until 19 Decembeer

Finnair leases an ATR aircraft and crew from DAT LT, a Lithuanian subsidiary of Danish Air Transport. The leased aircraft will operate some of our Finnish and regional routes from 15 April to 19 December 2019, if necessary. During that time all cabins of Norra’s ATR fleet will be renewed.

Read moreDAT LT operates some Finnish and regional flights until 19 Decembeer

Ibera operates Madrid flights between 1 April 2019–30 March 2020

We have leased an Airbus A321 aircraft from our oneworld partner Iberia for our Madrid route from 1 April 2019 to 30 March 2020. The Iberia aircraft covers a temporary shortage of aircraft as our operations continue to grow.

Read moreIbera operates Madrid flights between 1 April 2019–30 March 2020

Congestion expected at Helsinki Airport during the skiing holiday season

During the holiday season, the number of customers at Helsinki Airport increases and congestion is expected from time to time. In this article, you’ll find some tips on how to make your travel smoother.

Read moreCongestion expected at Helsinki Airport during the skiing holiday season

Disruptions on 29 Jan due to weather conditions at Helsinki Airport

Yesterday's (28 Jan) challenging wind and snow conditions at Helsinki Airport also affect our flights today, 29 January. Delays are expected, and some cancellations are possible. We will update any new information regarding the situation to this article.

Read moreDisruptions on 29 Jan due to weather conditions at Helsinki Airport

Disruptions on 28 Jan due to snowfall and wind at Helsinki Airport

Challenging snow and wind conditions are expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 28 Jan. Delays are expected, and we have cancelled some flights to ensure as smooth as possible operations throughout the afternoon.

Read moreDisruptions on 28 Jan due to snowfall and wind at Helsinki Airport

Disruptions on 17 Jan due to heavy snowfall at Helsinki Airport

Heavy snowfall is expected to cause limitations to traffic and slow down other operations, like de-icing the aircraft, at Helsinki Airport on 17 Jan. Delays are expected, and we have cancelled several flights to ensure as smooth as possible operations in the challenging circumstances.

Read moreDisruptions on 17 Jan due to heavy snowfall at Helsinki Airport

Finnair's travel updates published between 1 January 2017 and 7 January 2019

We have gathered all the travel updates published on finnair.com between 1 January 2020 and 7 January 2019 to this article. Please continue reading if you wish to browse updates from the given time frame.

Read moreFinnair's travel updates published between 1 January 2017 and 7 January 2019
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