I received a taxi voucher because my flight was disrupted. How do I use the voucher?

If your flight is disrupted and you are offered hotel accommodation farther away from the airport, you may receive a taxi voucher to cover reasonable transportation costs. The voucher can be claimed in the online tool to which you received a link in an SMS or email from Finnair.

Here’s how you can use the voucher:

1. Order a taxi to your destination, pay for it and ask for a receipt.
2. Go to the online tool for flight disruption arrangements (you received a link to it via SMS and/or email).
3. Open the Taxi voucher section in the online tool.
4. Follow the instructions and scan the receipt.
5. Enter your bank account details and confirm them.
6. The money will be transferred to you within a week.

Please note that the taxi voucher has a fixed value and may not cover the full cost of the ride.