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Changes to reservations on Finnair flights to and from China
Due to the coronavirus cases in China, we have made changes to our cancellation and change policies for our flights to and from Mainland China until 25 January to 31 March 2020.
If you have a Finnair ticket issued before 28 January 2020 to or from Mainland China for travel between 25 January and 31 March 2020 you can, if you so wish:
- change your travel until 31 May 2020 or
- cancel the booking and apply for a refund in Manage booking
Our Hong Kong flights operate normally, but if you have a Finnair ticket issued before 28 January 2020 to or from Hong Kong for travel between 25 January and 29 February 2020 you can, if you so wish:
- change your travel until 31 May 2020 or
- cancel the booking and apply for a refund in Manage booking
For postponing your travel, please contact our customer service or your travel agency. We are at your service also on Twitter @FinnairHelps, in our Facebook pages and via chat on finnair.com.
World Health Organisation has issued instruction precautionary measures for travellers here, stressing the importance of usual precautions, including frequent hand-washing.
We are following the situation closely and will update any new information on this page. We are sorry for the harm this situation may cause you.
You can check your passenger rights here.