Safe travel during Christmas season | Finnair Thailand
The challenging weather conditions cause disruptions on our flights on 21 November 2024.

Flight information

Safe travel during Christmas season

During the Christmas time the number of customers at Helsinki Airport and on our flights increases.

However, as the coronavirus still affects air travel, we operate fewer flights this holiday season. Below you will find some useful information how to make your travel smoother.

Terminal 2, departure hall opening hours:  

Exceptional opening hours: 

24.12. 05:00-18:00 

25.12. 05:30-18:00 

On the other days the terminal is open normally. Please see the opening hours here.

Arrangements before travel 

  • We recommend you to do the check-in in advance either online on finnair.com or with Finnair App. Advance check-in starts 36 hours before the flight departure. You can download Finnair App (iOS or Android) here.  
  • If you are travelling with extra baggage, you can pay the extra fee via Manage booking on finnair.com the previous day. 
  • If you are travelling with your family, check our family travel pages for tips to prepare for your journey. 
  • The flights may be operated with smaller aircraft or have more customers than outside the holiday season, and therefore the space for carry-on baggage onboard is limited. To make your flight as smooth and comfortable as possible, it pays off to pack carry-on baggage light and tight.

On the day of departure 

  • Please allow some extra time when arriving to the airport, because there may be queues for the check-in, bag drop and security check. 
  • Please note that there are changes in parking arrangements, public transport and dropping off/picking up passengers at Helsinki Airport, and you can see further details here
  • You can check in for your flight at one of the self-service kiosks and leave your bags through self-service bag drops in the departure hall. Please remember to print the bag tag at a check-in kiosk before leaving the baggage. 
  • Helsinki Airport has limited services available at the moment, you can find more information here.

Allowed baggage 

  • The baggage allowance is marked on your ticket, e.g., 1 PC means that you are allowed to check in one bag max. 23 kg free of charge. The fee for carrying sports equipment depends on the baggage allowance of your ticket as well as how much other baggage you’re taking with you. Read more about travelling with sports equipment here
  • Skiing or snowboarding equipment is considered one piece of standard baggage, unless the ski shoes, snowboard shoes, or poles are packed in a separate bag (in which case your skiing equipment would be checked in as 2 pieces).  

For further information, we are happy to help you via Twitter @FinnairHelps, through our Facebook pages and via chat on finnair.com. 

Have a merry and happy Christmas time!

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