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Restricted items
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Baggage between airlines
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Seats on long-haul flights
Seats on short-haul flights
Upgrade
Travel extras for your trip
Finnair Cancellation Cover
Nordic Kitchen: meals and beverages
Long-haul meals
Business Class menus on long-haul flights
Short-haul meals
Pre-order meals
Special diets and food allergies
Travelling with children
Before your flight
At the airport
During the flight
Travelling with pets
Special assistance and health
Travelling with medical conditions
Disability assistance
Wheelchairs and mobility aids
Assistance dogs
Travelling while pregnant
Children travelling alone and young travellers
Travel documents
Travel documents to the USA, UK, Canada and Australia
Travel requirements for your trip
Travel & fly
Sustainable travel
Join us in reducing CO2 emissions
Climate targets backed by science
Decreasing consumption
Check-in for Finnair flights
Check-in in advance
Check-in at the airport
Bag Drop
Travelling at Helsinki Airport
Transport to and from the airport
Connecting flights
Security check
Finnair Lounges at Helsinki Airport
Lounges around the world
Finnair travel classes
Finnair ticket types
Finnair Business Class
Finnair Premium Economy
Finnair Economy Class
Upgrade your travel class
Finnair cabins
Embraer cabin
Long-haul cabin
In-flight entertainment and Wi-Fi
In-flight entertainment
Wi-Fi
Flight information
Travel updates
Archived travel information
Timetables
In case of disruption
How to change your flights
Finnair fleet
Shopping with Finnair
Travel extras at the destination
Car rental
Airport transfers
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Customer support
Help and contacts
Contact and request forms
Frequently asked questions
Finnair Plus
Welcome to Finnair Plus
A new era for Finnair Plus
Finnair Plus rules
Membership tiers and benefits
Finnair Plus Basic
Finnair Plus Silver
Finnair Plus Gold
Finnair Plus Platinum
Finnair Plus Platinum Lumo
Finnair Plus Lifetime
Finnair Plus Junior
Collect and use Avios
What are Avios and tier points?
Collect Avios and tier points from flights
Collect Avios from partner services
Use Avios on Finnair award flights
Use Avios on award flights with partners
Use Avios on travel class upgrade
Use Avios on Finnair Plus partners
Buy, exchange or transfer Avios
Transfer Avios between Finnair and British Airways
Finnair Plus help and support
Frequently asked questions
Travel class upgrades for members
Claim missing Avios
Forgotten password
Finnair for Business
Finnair for Business
PrioFlex: Our corporate ticket type
Download VAT receipt
Contact us
Join Finnair Corporate Program
Frequently asked questions
General
Admins and travel bookers
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Claims & Compensation
How do I ask for a refund for my paid seat?
How do I claim a ticket refund?
Why have I not received a refund yet?
How can I track the status of my refund request?
What is the current status of refunds in Russia and Belarus?
Can I get a refund for the extra baggage I already paid for?
My purchase has been made in Russian ruble (RUB) but with a credit card issued outside of Russia – how can I receive my refund?
My purchase has been made in Russian ruble (RUB), with a credit card issued in Russia – can I request my refund with an alternative form of payment?
How do I give feedback/make a claim?
How do I apply for compensation for delayed or damaged baggage?
How long does it take to receive compensation?
Contact and feedback
Who should I contact if I have booked a rental car or airport transfer as a travel extra?
How can I report a mistake or give feedback about Finnair’s website?
How can I contact Finnair in China/France, etc.?
How can I subscribe or unsubscribe to Finnair newsletter?
How can I chat with Finnair Customer service?
Lost property
Who do I contact if I have lost property at an airport or on board a Finnair flight?
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