Frequently asked questions

What is my booking reference?

Your booking reference consists of six characters that can be either letters or numbers from 2 to 9. You can find it on your booking confirmation or e-ticket.

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Related questions

Why can’t I make changes to my reservation through Manage booking?

Can I change my booking and how much does it cost?

Can I change my travel dates more than once?

I have an infant in my reservation. How can I change my travel dates, if my child is not an infant on my new travel date anymore?

Do I need to pay extra when I change my travel dates?

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