Check-in and boarding - Frequently asked questions | Finnair

Frequently asked questions

Check-in & Boarding

Boarding pass

Do I need to print my boarding pass?

I lost my boarding pass; how can I get a new one?

What is a mobile boarding pass and how does it work?

Check-in at the airport

Do I have to show the credit card that I used for payment at the time of check-in?

How do I check in at the airport?

Where can I get the baggage tag?

What are the language options in self-service check-in kiosks at the airport?

How do I proceed at the airport if I have not done the check-in in advance with my computer or mobile phone?

Are there plastic bags to protect my baby’s pushchair at the check-in desk?

Online check-in

Can I verify my travel documents digitally before my flight?

Why can’t I check in?

When and how do I check in at finnair.com?

How do I cancel my check-in?

I checked in online, but I did not receive the boarding pass as SMS. What should I do?

My travel companion and I are not on the same booking. How can I do online check-in for both of us and make sure that we are seated together?

Why to use online check-in if I need to take my baggage to the airport’s check-in desk?

Can I check in for my flight the previous evening?

I checked in online and the system informed me that the flight is overbooked and that you are looking for volunteers to change flights. What should I do?

I checked in online, but my status is stand-by. What does it mean?

I accidentally chose the wrong nationality while checking in online. How can I change it?

Do I need to know the number of checked baggage at the time of online check-in?

Can I check in several people in the same/different reservation?

Can I check in online or with a mobile phone if I travel with baggage?

Can I check in online to all my flights and people in the reservation?

I’m having trouble checking in online. Where can I get help?

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