Who should I contact if I have booked a hotel as a travel extra?

innair offers hotel bookings as travel extras in partnership with Hotels.com. If you want to make changes or cancel your booking, go to https://ie.hotels.finnair.com.

The customer service is available in English and German 24/7 and in Finnish and Swedish Mon–Sat 9 a.m.–7 p.m. via chat and phone:

• Finland +358 972 519 183
• Germany +49 8921 70 37693
• Ireland +353 1 562 1168
• Sweden +46 850 25 23 44
• United Kingdom +44 203 684 3588

Please note that you need to add your Finnair Plus membership number while making the hotel booking to collect Avios. Claiming Avios retroactively is not possible. Avios will be added to your account within 6 weeks after check-out.