Payment method processing fees
We collect additional fees from certain payment methods to cover handling costs. Payment method processing fees apply to the sales of flight tickets. Payment method processing fees do not apply to infant tickets (passengers 0–1 year), reissued tickets or the sales of travel extras, such as pre-selected seats and meals.
Fees for payment methods vary according to the card’s type, scheme, country of issue and the country of sales. The fee is calculated from the total price of the flight ticket (excluding travel extras). You can see the exact processing fee and the grand total of your purchase before confirming your payment, after you have entered your payment method details on the payment page.
Payment method processing fees are non-refundable unless you have purchased a fully refundable ticket.
Please note that credit card issuers may also charge additional fees for credit card payments. Contact your credit card issuer for further information.
Fees for personal credit cards
| |
Visa |
Mastercard |
JCB* |
American Express |
Diners Club |
|---|
| Australia, China | 1% | 1% | - | 1% | 1% |
|---|
| Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Spain, Sweden, United Kingdom | 0% | 0% | 1.95% | 1.95% | 1.95% |
|---|
| Switzerland | 1.95% | 1.95% | - | 1.95% | 1.95% |
|---|
* Accepted payment method in limited markets only.
Fees for corporate credit cards
| |
Visa |
Mastercard |
JCB* |
American Express |
Diners Club |
UATP |
|---|
| Australia, China | 1% | 1% | - | 1% | 1% | 1% |
|---|
| Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom | 1.95% | 1.95% | 1.95% | 1.95% | 1.95% | 1.95% |
|---|
* Accepted payment method in limited markets only.
Fees for corporate debit cards
| |
Visa |
Mastercard |
JCB* |
American Express |
Diners Club |
|---|
| Australia | 0.70% | 0.70% | - | 1% | 1% |
|---|
| China | 1% | 1% | - | 1% | 1% |
|---|
| Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom | 1.50% | 1.50% | 1.50% | 1.50% | 1.50% |
|---|
* Accepted payment method in limited markets only.