Service fees in Switzerland
The amounts displayed are service fees only. Any extra fare penalties will be advised at the time of making your change or refund.
The service fee for flight tickets purchased online is based on the departure country of the journey. The name change fee depends on both the country of departure and destination.
Service fees are non-refundable.
Flights to some North American destinations may be exempt from the online service fee.
| Flight tickets* | Fee |
|---|---|
| Tickets purchased at finnair.com | - |
| Tickets purchased at Finnair offices | Fee |
|---|---|
| Flights within Finland, Scandinavia and the Baltic countries | €30 |
| Flights within Europe | €30 |
| Flights within the rest of the world | €50 |
| oneworld products** | €70 |
| Refund | Fee |
|---|---|
| Applies to all ticket types except Flex**** | €50***** |
| Changes | Fee |
|---|---|
| Ticket reissue (for flights within Finland, Scandinavia and the Baltic countries) | €25 |
| Ticket reissue (for flights within the rest of the world) | €40 |
| Name correction | €35 |
| Name change in ticket types which allow it (short-haul/long-haul flight)*** | €150/€400 |
| Finnair Plus reservations | Fee |
|---|---|
| Change | €50* |
| Refund | €50* |
| Transferring Avios from one account to another | €20 |
| Exchanging Avios for tier points | €20 |
| Other Products | Fee |
|---|---|
| Electronic ticket receipt/Emd receipt after journey | €10 |
| Certificates (e.g. insurance companies) | €10 |
*When paying with American Express or Universal Air Travel Plan credit cards, an additional charge of 1.95% of the total cost of the ticket will be collected. When paying with Diners, the additional charge is 1%. This charge does not apply to infants.
**Non-refundable planning fee. Will be collected at the time of reservation. No additional service fee at the time of ticketing.
***Short-haul flights operate within Europe and long-haul flights to and from North America, Asia-Pacific and the Middle East.
****If the reservation was made seven days or more prior to the flight's scheduled departure time, you can cancel it within 24 hours from the time of booking without a refund fee. Cancel your reservation via Manage Booking to receive a refund.
*****Will be converted to local currency with the exchange rate of the refund date.