Finnair Oyj

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APPLICATION FOR REFUND

If your Finnair flight was cancelled, you can use the form below to apply for a refund if you bought your Finnair ticket from Finnair. Please fill in the form below, separately for each passenger. If you have paid your ticket with a Finnish debit card or with cash we will return the money to your bank account. Please inform your account number using the Additional information field. If you have paid your ticket with a credit card, we will credit your credit card account.

In case your ticket was issued by another airline, travel agency/internet travel agency or tour operator please contact the issuing office for refund.

Passenger information

First name* (As written on your ticket)

Last name* (As written on your ticket)

Mobile phone number* (e.g. +44 7777777777)

Other phone number

E-mail address

Finnair Plus membership number


Reservation and ticket information

Booking reference

Flight ticket number* (105-xxxxxxxxxx)

Date of Finnair (AY) flight* (ddmmyy)

Finnair (AY) flight number* (AYxxxx)

Additional information


Login

Finnair Plus member login All Finnair Plus members have a user profile in our database. Your username is usually the same as your membership number without the AY prefix and with no spaces between the numbers.

Lost password

Email
SMS


Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Lost username

Email

SMS

(e.g + 44 7948 1234567)

Sending of username or password is possible only if the mobilenumber or e-mail address is updated in the profile. If your contact information has changed, please contact Finnair Plus Service Center, tel. +358 9 818 888, open Mon-Fri 7am-7pm, Sat 9am-4pm. Other times, Finnair Customer Care Center +358 600 140 140 (24h, in Finland 3,12eur/answered call + local call charge).

Reservations